Last Updated: January 2026
1. Introduction
Vehicle Valeting Solutions (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website or book our services in Birmingham and surrounding areas, and tells you about your privacy rights.
2. Data We Collect
To provide our valeting services, we may collect, use, store, and transfer the following kinds of personal data:
- Identity Data: First name, last name.
- Contact Data: Billing address, service location address, email address, and telephone numbers.
- Vehicle Data: Make, model, and registration number (for service records).
- Transaction Data: Details about payments and services you have purchased from us.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
- Performance of Contract: To process your booking via our scheduling system (Amelia) and deliver the valeting service at your location.
- Communication: To send booking confirmations, reminders, and service updates.
- Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., tax records).
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees who have a business need to know.
5. Third-Party Links
Our website may include links to third-party websites (e.g., payment gateways). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites.
6. Your Legal Rights
Under the UK GDPR, you have rights including:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
To exercise any of these rights, please contact us at: Email: info@vehiclevaleting.uk